|
 |
 |
 > Customer > Repair Guidance > Auto Diagnostic Tool |
|
|
|
|
 |
| |
|
|
| Warranty & Repair Guidelines |
|
|
|
|
|
| WARRANTY SERVICE |
|
I. WARRANTY POLICY
In
principle, the warranty term is 1-year from
date of purchase. Scan Tool is warranted
to the original consumer to be free of functional
defects that may occur undernormal operating
conditions within the warranty period. If
a defect occurs, the product can be returned
to Nextech Co.,Ltd. and will be repaired
or replaced free of charge. But this warranty
does not cover the following conditions.
- Damage resulting from misuse, neglect,
alteration, accidents, tampering, abuse,
fire, war, insurrection, civil disorder,
flood, acts of God or any other casualty;
- Failure of Customer to properly
follow operating instructions provided by
us at time of delivery; and
-
Damage caused by use on circuits or voltages
other than indicated on the applicable nameplate. |
| |
II. WARRANTY PERIOD & COVERAGE
1. Warranty Period for Scan tool Main body is 1 year from the date of sale to the original
consumer.
2. Return freight coverage for Scan tool Main body repair is 1 year from the date of sale to the
3. Warranty period for other accessories (including software card) is 1 year from the date of sale
to the original consumer.
4. Return freight coverage for other accessories (including software card) is 1 year from the date
of sale to the original consumer.
|
| |
III. WHAT IS NOT COVERED
1. Defects judged by Nextech that it has been abused, altered, used for a purpose other than that
for which it was intended, used in a manner inconsistent with instructions regarding its use.
2. Very slight troubles, which are generally not accepted as caused by defects in material and
workmanship, and/or difficulties which happen in a very special operation only.
3. Loss of time, inconvenience and any other consequential damage. |
| |
|
I. PRE-CHECK AND TROUBLE SHOOTING CARD
If you suspect that you have a problem with this product, read the operation Instructions carefully to ensure that you are operating the products properly. If you determine that a real problem exists, check your product according to the procedures on the Trouble Shooting Card and then mark your trial records in the blanks for faster and easier repair service. |
| |
II. RETURN FOR REPAIR
If the product requires repair, package the product along with the relevant Trouble Shooting Card, and send it freight collect unless it exceeds 1 year from your purchase date to the Scan tool Service Center listed below.
SCAN TOOL SERVICE CENTER
Nextech CO.,LTD.
E&C Venture Dream Tower the 3rd, 13th floor,
197-33, Guro-Dong, Guro-Gu, Seoul, 152-050, Korea
TEL: (82)-1588-8642
When enclosing your Invoice for the Customs declaration, if it does not make any trouble or inconvenience to you, please mark the unit price less than U.S.Dollars 20 each with a clear remark that this is no commercial value for repair service. Also when you return any defective Scan tool for repair, you are recommended to inform us either by fax or E-Mail prior to return with relevant Trouble Shooting Card to arrange necessary repair schedule in advance. |
| |
III.RETURN AFTER REPAIR
Within 7 working days after the unit is received at the Scan tool Service Center, it will be diagnosed, repaired or replaced, and shipped back to you. If
the unit is under warranty that lasts
one year from the date of purchase,
it will be repaired or replaced without
cost and returned to the original consumer
by freight prepaid. But if the unit
is out of the warranty, it will be repaired
by service charge & freight cost. repaired for a nominal service charge plus return freight cost. |
| |
IV. INQUIRES & QUESTIONS
If you have any inquiry or question for Scan tool repair service policy or procedure, please feel free to contact the following persons anytime without hesitation either by Fax or E-Mail.
SCAN TOOL SERVICE CENTER
TEL : (82)-1588-8642
FAX : (82)2-3140-1449
E-mail : sales@nex-tek.com |
|
|
|
